Shipping policy

General shipping policy

​SoftFlask uses The Courier Guy Company and PEP as our primary delivery service.

Paarl

Free Drop off/Pick up if you are located in Paarl.

South Africa

R 70.00 flat rate for PEP Paxi.

R 110.00 flat rate for Door-to-door delivery.

Subject to availability and payment receipt, all paid orders will be processed within 72 hours, and collection will be placed with The Courier Guy Company or PEP depending on the service chosen and the size of the order. Paid orders received before 14h00 will be dispatched within 72 hours from the date of payment (excluding weekends, public holidays, Christmas, Easter weekend, and Black Friday).

Orders received after 14h00 will be dispatched within 96 hours. If your order is placed on a weekend or public holiday, it will be dispatched within 96 hours from the first business day after receiving payment.

Estimated delivery time frame 3-8 business days, depending on area.

*Outlying areas and remote towns may incur up to an estimated 4 business days additional delivery time. If you are unsure if your location is outlying, please contact us in advance.

An Overnight delivery option is available for all Major Centres at an additional fee. Please get in touch with us directly if you require such services.

Deliveries are for the RSA region only.

DELIVERY DELAYS MAY OCCUR DURING PERIODS OF LOADSHEDDING AND UNFORESEEN CIRCUMSTANCES AND WE DO NOT ACCEPT ANY LIABILITY FOR LATE DELIVERIES.